0
BONES
IN BAG

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CONTACT &
POLICIES

DOG BREED
GIFT ITEMS
DOG BREED
UMBRELLAS
CARDS &
PRINTS
STAYMOR
WEBSITE
NEWS &
PRESS
ABOUT &
INFO     
CONTACT &
POLICIES
 RETURNS

 

RETURNS, REFUNDS, CANCELLATIONS & EXCHANGES


2DOGstore.com
produces each and every customer’s order on a personalized basis.  For this reason we are unable to accept returns, refunds, cancellations or exchanges of any kind.  Please be sure to review your order carefully before continuing to check out. 

 

·         Extra care should be given in the review process if a customer has chosen to personally select fine art images from the 2DOG IMAGE ARCHIVE by using the “Fetch Your Breed” button. 

 

·         Some consideration should be given to the image orientation (horizontal or vertical) when selection is being considered.  If a vertical image is chosen for a horizontally oriented product –the image will be formatted to the best aesthetically pleasing diameter to accommodate the canvas of the product chosen.  Please realize that the fine art images showcased in the 2DOG IMAGE ARCHIVE are a very high quality and professional resolution that are capable of accommodating the customer’s choices regardless of orientation as long as it is understood that some cropping of the original image will occur
in these types of situations.  Please see below visual sample of this kind of scenario:
  


DELIVERIES & SHIPPING


2DOGstore.com
’s delivery policy varies for each type of product:

·         PAWtriotic (Give Back) SPECIAL EDITIONS are usually in stock and can be shipped out fairly quickly once the order is processed.

 

·         CARD SINGLES & PRINTS can be turned around fairly quickly once the order is received.

 

·         CARD BOXSETS follow a longer workflow timeline.  Once the custom order is received, it is electronically shipped to our printing partner, delivered to 2DOGstore.com where proofing and quality control occurs before being hand-packed, boxed, tied with a ribbon and then shipped to the customer.

 

·         2DOG GIFT COLLECTION products have been carefully selected from all over the world
to offer a high caliber of personalized products that can be customized with professional photographic images.  This is a unique concept and takes more time to insure beautiful products meet the high standards demanded by 2DOGstore.com.  The GIFT COLLECTION workflow follows the same timeline as CARD BOXSETS.  But depending on the gift product selected (some are locally manufactured and others are from the other side of the globe), shipping back to 2DOGstore.com varies significantly, anywhere from 1-4 weeks.  Large
gift or corporate orders would be handled differently—please inquire.

 

·         BOOKS & CALENDARS are usually in stock and can ship out the next day.


If you are wondering where your Inspired DOGzine product is—feel free to inquire.  This is a
small online company and we pride ourselves on customer service and the products we put our
2DOG paws on and the selections we offer.  We are always happy to hear from you!

 

 

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